This Application Collects Some Personal Data From Its Users.
How We Collect User Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to: when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate: name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they
voluntarily submit such information to us. Users can always refuse to supply personal identification information at any time, but this may prevent them from engaging in certain Site-related activities, such as purchasing a product or engaging in our newsletters.
Information We Collect from Social Networking Sites
If you create an account on our website through a third-party connection or log-in (for example, through Facebook, or by “following” or “liking” ThePotLab.com on a third-party social media site, etc.), that third party may pass certain information about your use of its service to ThePotLab (TPL). This information could include the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. The data we receive is dependent upon your privacy settings with the social network. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the ThePotLab Service.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include but not limited to the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system, the Internet service providers utilized, and other similar information.
Web Browser Cookies
How We Store and Protect Your Information
Keeping Your Information Safe: We care about the security of your information and use commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. However, no security system is impenetrable, and we cannot
guarantee the security of our systems with 100% certainty. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation where appropriate, notify those individuals whose information may have been compromised, and take other steps, in accordance with any applicable laws and regulations. Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Sharing Your Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers and partners to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes,provided that you have given us your permission.
GDPR Policy Updates
Type of Data ThePotLab (TPL) Collects and Stores
Mandatory Data – We do require the collection of personal information, such as a User’s first name, email address, address, and credit card information only if the User requires orders to be processed from our e-commerce site.
Optional Data – Emails and names may be requested from our Users if they wish to register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.
Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.
Below is a non-exclusive list of our Sub-Services and their uses. This list is subject to change as our business evolves.
|SUB-SERVICE||NATURE OF — USE|
|Vizury||Analytics and demographic analysis|
|Disqus||Business Management and Tracking|
|Yotpo||Business Management and Tracking|
|Help Scout||Supports our Chat Services|
|Google Analytics||Business Management and Tracking|
|Active Campaign||Forms and newsletter delivery service|
|Gravity Forms||Forms management service|
|WooCommerce||E-commerce Payment and Tracking Services|
|Authentication and advertising|
|WP Engine||Storage and archival of ThePotLab Customer Data|
|Yoast SEO||SEO solution for WordPress|
|Sumo||Email delivery services for communications|
|MonsterInsights Pro||Google Analytics plugin for WordPress.|
Opting Out of ThePotLab Communications
We retain basic user contact information to communicate with our customers and Users about product and security updates and information relevant to their purchase history. ThePotLab customers may opt-out of communications at any time by unsubscribing in any of our emails or contacting our customer support team at [email protected].
The Host of ThePotLab Customer Data
Our customer data is hosted in the WordPress Engine services cloud. By default, ThePotLab hosts in the Pennsylvania and California state regions.
Retention of ThePotLab Customer Data
We maintain all customer data until we mark Users as “inactive” or a customer deletes his or her own account. Users can delete their accounts by contacting our support team at [email protected]
At ThePotLab we are committed to being transparent with our Users about the gathering and use of their online data. Additionally, we want to support Users in their understanding of their rights under the California Consumer Privacy Act (CCPA).
Information We Collect
TPL gathers personal information from Users who visit the Site with the objective of bringing Users a better service experience. Here is a list of the “Personal Information” that we have gathered from Users in the last twelve months, as defined by the CCPA:
|A. Identifiers.||Real name, postal address, email address, telephone number, email data, system usage data, location data (IP address), Facebook profile, LinkedIn profile.|
|B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))||Credit card number, debit card number.|
|C. Protected classification characteristics under California or federal law.||None.|
|D. Commercial information.||Purchased product/service, order history, Typeform survey answers.|
|E. Biometric information.||None|
|F. Internet or other similar network activity.||IP Address, Unique Cookie ID, Device ID, your login data, browser type and version, time zone setting and location,browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Service.|
|G. Geolocation data.||Extracted from IP Address.|
|H. Sensory data.||None.|
|I. Professional or employment-related information.||None.|
|J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34C.F.R. Part 99)).||None.|
|K. Inferences drawn from other personal information||None.|
For purposes of the CCPA, “Personal Information” does not include:
- Publicly available information lawfully made available from federal, state, or local government records.
- Medical information or protected health information governed by California and federal health information privacy laws.
- Clinical trial information subject to the Federal Policy for the Protection of Human Subjects (the Common Rule).
- Personal information regulated by the Fair Credit Reporting Act (FCRA). (Cal. Civ. Code §1798.145(c)-(d).)
How We Collect User’s Information
TPL gathers User’s information directly and indirectly. TPL gathers User information directly when a User creates an account, places an order, or answers a survey on the Site. When a User navigates the Site, TPL gathers information indirectly through cookies or other apps.
How We Use This Information
limited purposes, provided that you have given us your permission.
California Residents’ Individual Rights
Right of Disclosure or Access
If you are a California resident, the CCPA grants you specific rights to request disclosure of your personal information and to ask additional questions to businesses about the personal information that is collected and its purposes.
Right of Data Portability
If you make a request for disclosure, you have the right to be provided with your personal information in a readily usable format that enables you to transmit the information without objections.
Right to Deletion/Erasure (The Right To Be Forgotten)
You have the right to request the deletion of your personal information that TPL has collected, subject to certain exceptions. We will instruct our service providers to delete the data as well.
TPL will not discriminate against an User because they have decided to exercise their rights.
Exercising your Rights of Deletion
At TPL, we want to make sure that you are able to exercise your rights in an easy and understandable way. If you ever want your data to be deleted, please submit your request to [email protected].
The request should be filed by the User whose data has been collected by TPL, or another person registered with the California Secretary of State that you authorize to act on your behalf. Adults are allowed to submit verifiable requests on behalf of a minor.
When submitting your request, please make sure that you provide us with enough information to confirm that you are the person whose information we have collected. Additionally, please provide as much information as possible about your request so that we can respond to it in a satisfactory manner.
Please take into consideration that a User is only allowed to submit a request for access or data portability two times within a twelve month period.
At TPL, we pride ourselves on exceptional customer service. We will confirm your request within 48 hours of receipt and complete it within 45 days, as stated by the CCPA. If we need more time to complete your request, we will contact you. Your request response will be delivered electronically.
Your Rights to Opt-In/Opt-Out
Even though TPL does not sell User’s personal information, if you are 16 years of age or older, you have the right to submit a request to TPL directing us to not sell your personal data. You can submit your request to [email protected].